TALENT MANAGEMENT AND ORGANIZATIONAL RESILIENCE OF HOSPITALITY FIRMS IN THE SOUTH - EAST OF NIGERIA

Abstract

This study ascertained talent management and organisational resilience of hospitality firms in the South–East of Nigeria. The major objective of the study assessed empirically the interrelationship between talent management and organisational resilience of hospitality firms in this area of the country. The study covered a sample of registered and functional hotels in the South-East. The methodology explored was descriptive statistics and Spearman Rank Order Correlation Coefficient employing the Statistical Package for Social Sciences (SPSS) to achieve the objective of the research. The findings revealed that Talent Attraction and Absorptive Capability as well as Talent Development and Adaptive Capability had positive and significant relationships and were essential factors in organisations that help increase both Absorptive and Adaptive Capabilities. The study, therefore, recommended as follows: management of hospitality firms should organize development and training programmes regularly for employees, so as to have better talents that would work in ensuring that the firm remains resilient. Also, they should be proactive in identifying the talent pools that are needed for the firms to be adaptive and have competitive advantage.